Suspended Holds and Auto-Checkout now available for OverDrive

We’re happy to announce that some long-anticipated features are now available in our OverDrive eBooks/eAudiobooks catalogue:     

Suspend a Hold

suspended3This feature allows you to temporarily suspend a hold on an item in the waiting list. Just like when you suspend holds in our “physical items” search catalogue, your position will continue to advance in the queue while the hold is suspended, but the hold will not be filled. This can be useful for a number of reasons, like stopping new book deliveries while you’re at the cabin for a week or away from your email, or if you’ve got ten books to read and can’t check out anymore until you’re finished with them.

suspended2
suspended1

You can choose to suspend your title for 7, 14, 21, 28, 60 or 90 days. Once the suspension ends, the title will go back to advancing in the list until the hold becomes available. If you advance to the first position in the waiting list while the hold is suspended, the system will skip ahead to fill the next available hold – but you’ll stay there waiting at position #1 until your suspension ends. If you’d like more details, here’s a link to OverDrive’s instructions on their Help site.

Auto-Checkout for Holds

At the time that you place a hold, the option to ‘auto-checkout’ the title when it becomes available can be set.

auto2

autocheckoutsIf you choose this option, you will receive a notification email when your title is available, but the email is just to confirm that it has been checked out and can now be found on your account bookshelf. Basically, when the previous user’s loan period expires, the book automatically adds itself to your account. You’ll still need to log in and download the item to your computer or tablet from the bookshelf page, but you won’t have to worry about the hold expiring after 96 hours if you miss the email!

If you select this option but are unable to borrow the title at the time it becomes available (for instance if you’ve already reached your maximum checkout limit) you’ll be sent the same hold notification email you’ve seen in the past and will have the full 4 day/96 hour hold pickup period to make your checkout. If you leave the auto-checkout option unchecked, you’ll also get the old 4 day/96 hour notification email.

Here’s an article in OverDrive’s Help that explains this in more detail.

“Recommended for you” collection

recommended for you

After you sign in, a collection of recommended titles will appear on the homepage. Recommended titles will be available for checkout and suggested based on titles you currently have checked out or on hold. If you do not have any checkouts or holds, this collection will not appear.

Maturity Settings

Two options have been added to the Account Settings page that will allow you to customize your browsing and discovery experience based on content maturity level:

1. The ability to exclude certain content based on the maturity level (Juvenile, YA, General, Adult). This will allow adult users to exclude titles for younger readers and young readers to exclude adult-only titles from their experience.

maturity levels
More information how to use this setting is available in this Help article: http://help.overdrive.com/customer/portal/articles/1492447.

2. The option to “mask” all adult cover images with a basic cover image. This option will be set to “No” by default.

cover images

Search Relevance Improvements

Based on feedback from users, the default word used between your search terms in the OverDrive search box has been changed from “OR” to “AND.” What does this mean? Basically, previous searches for ‘Stephen King’ would return all records that contain either the word ‘Stephen’ or the word ‘King.’ That means in addition to books by Stephen King, your search result list would show books by Stephen R. Covey, Laurie R. King, etc. With the new search style, your search will only return records that contain both the words Stephen and King. The new search style means the number of results returned for a search will likely be lower than with the old search behavior, but the relevancy of the results will be higher.

If you have questions about these new services, drop us a line in the comments!

 -Sophie

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