Do websites get retirement parties?

oldcatalogue

Our old catalogue interface officially retired this month. After 12 long years of use, the time had come for the old cowboy to head off into the sunset – after all, for a website, 12 years is a long, storied life. The old site had been chugging along just fine, but the software it was running off of was retired by the vendor, leaving no room for new growth or changes, and no way to properly incorporate our new and emerging library collections like OverDrive eBooks and hoopla movies.

newcatalogue

While we were sad to see it go, the thing that surprised us the most was how may of you, our patrons, were surprised/shocked/annoyed/disappointed to see it go. Clearly, many of you had the same affectionate feelings for our virtual library as we know you have for our physical spaces.

Here’s some of the questions we’ve been hearing from you:

Since when do you have a new catalogue?

Since April of last year! Our new catalogue was officially launched on April 22, 2014, after a soft launch and testing period in the first part of that month. We left the old catalogue running to ease the transition, and many of our patrons continued linking to the original page simply because that was the page they had bookmarked for quick access. We couldn’t keep both sites running forever, though, and chose the one-year anniversary as a reasonable date for the old site’s retirement. The old site is now completely blocked to outside use, so if you click on a saved bookmark and get a “this page can’t be accessed” message, you need to delete the bookmark and replace it with one that points to the new site, http://winca.ent.sirsidynix.net

I can’t log in, I’m getting an error message

Problems logging in the first time you try to access your account on the new site? Contact the library, we can fix it right away. An error message popping up the very first time you try to log into your account  means that you had books saved in the “My List” part of your library account that haven’t transitioned smoothly to the new site. To get the problem fixed, send us an email via this form, making sure to include your library card number and PIN (last 4 digits of your phone number) and indicating that you’re stuck with the “First-time catalogue login problem.” We can fix the problem for you in no time flat.

I never added any books to My List, so why would that be the problem?

You may not even remember adding the books to a “My List”, but there’s probably something there – those lists never expire so a book added back in 2008 may be the culprit.

Is there any way to sort my holds? I can’t see how to do that now.

We’ll admit that this one is a bit harder to pick out than other features.  If you have a long holds list and like to be able to sort through them to see what’s coming or suspend groups of titles when you go on vacation, sorting the list by title or status is a useful option. The sort option is the little circle icon next to each column header; click on that icon to sort A-Z, and click it again to reverse the list. sortmyholds

 

Why does “My Account” on new site show me my personal information instead of showing my checkouts or holds?

That’s easy – it’s because you haven’t had a chance to go in and set your personal preferences yet. In the third section of the “Personal Information” tab, you get the option of choosing what view you default to when you log in to your account. If you frequently log in to check your holds and see what’s waiting for you on the pickup shelf, you can tell the page to default to “Holds” view. If you’re more often coming to the site to renew your materials, you might want to tell the page to default to “Checkouts” view. It’s up to you!

catalogue_preferences

For more Q & A and helpful tips: 

Mobile Website changed

Another recent website change! This past week we changed our mobile website (the page that you get to when you visit our library home page, wpl.winnipeg.ca, on a smartphone or small tablet) so that it takes you to the web version of our WPL to Go app, instead of to a basic information page. The benefit to this is that it gives you a quick, mobile-friendly catalogue search on your phone, without having to browse the full-sized page on your small screen or installing the WPL to Go app. You’ll also be able to access all of our upcoming event listings, quickly locate the closest library branch, grab an available eBook from OverDrive or eMagazine from Zinio, and more!

To try it out for yourself, just enter wpl.winnipeg.ca in your phone’s browser.

Enjoy!

-Sophie

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2 responses to “Do websites get retirement parties?

  1. why are you blocking access to better product?

    • Thanks for your question. The company that provides our online catalogue has moved to a new cloud solution called Enterprise and we have been using the new catalogue for the past year in preparation for the elimination of our old catalogue. We have been recording all of the submitted concerns and requesting those change to be incorporated into the new catalogue. It is our expectation that many of the requested changes will be coming in future releases of the software. Please continue to let us know both the good and the bad features of the new catalogue.

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